Web Project Manager

This position is now closed.
However, we’d love to stay connected! Feel free to express your interest by filling out the form below, and we’ll notify you as soon as similar opportunities arise.

Key Details

• Engaged management team and consistent 8+ NPS
• Fully remote role
• Provision for training, equipment and wellbeing
• Structured and supported personal development time every Friday
• Access to the Health Assured Employee Assistance Programme (EAP)
• Pitch for a promotion up to four times a year!
• Occupational sick pay scheme
• Birthday off and an extra day off for every year of service
• Access to meeting spaces in Manchester and Preston

Join our family!

We’re on the hunt for our next Soaperstar! Do you possess flawless organisational skills? And have a background in website development project management? If you’re a master at managing multiple projects and finding creative solutions to difficult problems, all whilst balancing budgets and delivering to deadlines, then we have an incredible opportunity for you.

We’re on the hunt for a Web Project Manager. Our ideal candidate has strong attention to detail, can handle customer requirements and translate into actionable and deliverable tasks for our development and design team. An excellent communicator who can effectively communicate with clients at a variety of levels of seniority, and across a wide range of business sizes and sectors.

To be best equipped for this role, you’ll likely have 2+ years of experience managing development projects. You’ll also be adept with direct contact and communication with senior management and decision-makers and have sufficient knowledge in web development to orchestrate a team of developers and translate issues and progress clearly with clients.

This role will support the department director in managing all projects end to end.

 

Role Responsibilities

• Lead communications for all web clients. Receiving any and all queries and requests, working with the team to construct responses in a timely, effective manner.
• Lead / manage website projects from initial concept to launch.
• Champion our web department processes and standards, ensuring they are always being followed and met.
• Produce reports and related suggestions/improvements on all projects and retainers.
• Proactively identify and resolve issues before they escalate.
• Keeping projects within budget and meeting deadlines – raising risks with meeting either of these before it materialises.
• Provide support with new business pitches and quotes where required.
• Work closely with the department director to onboard new projects, and deliver client development requests.
• Aim to achieve retained business from all clients, promoting our post-launch support and up-sells consistently.
• Keep a fluid dialogue with senior management around the health of client relationships, including reporting on outcomes, successes and risks.
• Maintain timely and effective response times.
• Develop a strong understanding of our full-service offering to readily tailor an optimal strategy to any scenario.
• Coordinate cross-department work within Soap Media to facilitate campaign success.
• Regular timesheet reviews and cleansing to ensure accurate logs.
• Work with the directors to ensure the profitability of projects and the department, escalating issues and celebrating successes.
• Coordinating and planning a team of developers and designers.
• Working with solutions architects to construct detailed briefs for the design and development team for all projects.
• Be an escalation point for the internal team.
• Driving collaboration between the design, SEO and development teams during a project.
• Carefully monitoring client change requests against the agreed scope.
• Awareness of Soap Media partnerships and proactive in discussing these with clients and looking for opportunities to profit further from these.
• Ensuring all project invoices are sent to client when anticipated.
• Running project and process retrospectives with the team and ensuring action points are carried out.

Skills: Required

• Strong, demonstrable knowledge of development technologies, web projects and WordPress.
• Demonstrable ability and experience in ensuring projects are delivered on time, to the brief, and within budget.
• Excellent communication skills, both written and verbal.
• A solutions-driven positive attitude.
• Exceptional organisational skills.
• Proven experience creating and maintaining positive relationships with clients.

Skills: Desirable

• Content entry skills (particularly in WordPress)
• Project management qualification e.g. PRINCE2 / Agile / APM
• Experience with Jira and Tempo

 

What Makes a Soaperstar?

Living Our Values: You’re not just ticking boxes; you’re a living, breathing embodiment of Soap’s values in everything you do.

Accountability: You take ownership like a pro – clients, budgets, outcomes, your domain; you name it, you’ve got it covered.

Thought-Leadership: You’re not a follower; you’re the one leading the charge. Always on the industry’s pulse, introducing cutting-edge ideas into your department.

AI: The AI enthusiast, forever on a quest to weave AI magic into your role and the agency to improve efficiency and quality.

Collaboration: You’re the maestro of relationships and teamwork, sharing strategies within the team, presenting brilliance to clients, and giving kudos to your peers.

Soap Advocate: Beyond the office walls, you’re the Soap cheerleader, shouting our successes on social media and wherever you go.

Problem-Solving: Challenges are your playground. You’re the go-to person when things get tricky.

Data-Backed Strategy: Your decisions? Always backed by data. Because why guess when you can know?

Process Driven: You’re the guardian of processes and documentation, understanding their importance like no other. Because a well-documented process is the secret sauce to seamless success!