Paid Social Media Manager

Role coming soon!
Register your interest using the form below and we will be in touch when we are actively hiring.

Key Details

• Engaged management team and consistent 8+ NPS
• Fully remote role
• Provision for training, equipment and wellbeing
• Structured and supported personal development time every Friday
• Access to the Health Assured Employee Assistance Programme (EAP)
• Pitch for a promotion up to four times a year!
• Occupational sick pay scheme
• Birthday off and an extra day off for every year of service
• Access to meeting spaces in Manchester and Preston

Are you a skilled Paid Social Media professional with a strategic mindset and a track record in managing and growing social media accounts? Join Soap Media as our Paid Social Media Manager, where you’ll play a critical role in driving the success of our social media clients.

Role Responsibilities

Strategic Oversight:

• Be a key player in the paid social media department, taking a strategic and high-level approach to ensure the achievement of target KPIs and performance objectives of your assigned clients.
• Stay informed about emerging trends and market conditions within the paid social media landscape and implement strategies to harness opportunities and mitigate threats.

Client Relationships and Communication:

• Act as the main point of contact for your paid social media clients, leading client meetings and discussions.
• Ensure smooth and consistent client operations, including timely production and delivery of monthly reports.
• Support new business initiatives by collaborating with senior leadership to respond to client proposals.

Cross-Department Collaboration:

• Collaborate with other departments within multi-channel strategies for your paid social media clients.
• Communicate and escalate team requirements and queries to relevant department leads, fostering collaboration and alignment.

Performance Reporting and Meetings:

• Prepare and present comprehensive client reports in bi-weekly meetings with senior leadership, sharing insights, risks, opportunities, and general performance.
• Engage in discussions to address client priorities, department progress, and seek support and guidance when needed.

Agency Success:

• Demonstrate a proactive attitude by going above and beyond, engaging in tasks that contribute to the department and agency’s success.
• Collaborate on agency-wide initiatives and embrace responsibilities that enhance the overall agency environment.

Requirements:

• 3+ years proven experience in paid social media management with a deep understanding of social media strategies and tactics.
• Excellent communication and interpersonal skills to effectively interact with clients, senior leadership, and cross-functional teams.
• Demonstrable proficiency in social media platforms (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.) and analytics tools.
• Strategic mindset with the ability to analyse data, identify trends, and develop actionable insights.
• Familiarity with emerging trends, tools, and industry best practices in social media.
• Highly organised with strong attention to detail and the ability to manage multiple priorities.
• Flexibility to provide hands-on support during peak periods or leave coverage.

What Makes a Soaperstar?

Living Our Values: You’re not just ticking boxes; you’re a living, breathing embodiment of Soap’s values in everything you do.

Accountability: You take ownership like a pro – clients, budgets, outcomes, your domain; you name it, you’ve got it covered.

Thought-Leadership: You’re not a follower; you’re the one leading the charge. Always on the industry’s pulse, introducing cutting-edge ideas into your department.

AI: The AI enthusiast, forever on a quest to weave AI magic into your role and the agency to improve efficiency and quality.

Collaboration: You’re the maestro of relationships and teamwork, sharing strategies within the team, presenting brilliance to clients, and giving kudos to your peers.

Soap Advocate: Beyond the office walls, you’re the Soap cheerleader, shouting our successes on social media and wherever you go.

Problem-Solving: Challenges are your playground. You’re the go-to person when things get tricky.

Data-Backed Strategy: Your decisions? Always backed by data. Because why guess when you can know?

Process Driven: You’re the guardian of processes and documentation, understanding their importance like no other. Because a well-documented process is the secret sauce to seamless success!